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Frequently Asked Questions.

A web platform is a computer system that allows the publication and management of online content, such as websites, blogs, forums, applications, etc. It generally provides an online interface for users to access and interact with content. Web platforms are often used to create and host websites, but they can also be used to host other types of content, such as applications or databases. They generally allow users to create and publish content quickly and easily, without the need for programming knowledge.

The DOST web platform is responsive and therefore accessible on all types of media (desktops, tablets and mobiles). Responsive Design is a digital interface design technique that ensures that the display of any page of a site automatically adapts to the size of the screen of the terminal that reads it.

Yes, you need a stable internet connection to use the DOST web platform. As the DOST web platform is hosted on external servers and is accessible via the Internet, a stable Internet connection is required to access and use its features. If your Internet connection is unstable or if you experience frequent disconnection problems, this may affect your ability to use the software effectively. It is therefore important to have a stable and reliable Internet connection to use the DOST web platform.

Yes, you need to subscribe to a subscription to use the DOST web platform. To do this, you must first register on the DOST web platform and create a user profile. voire les différents type d'abonnements. Once you have a user profile, all you need to do is hit the subscribe button here on the main page. You are then redirected to the subscription part of the DOST platform. To subscribe it's very simple, first you enter your bank details and you confirm that the selected subscription corresponds to your professional activity. Once these two steps have been completed, you are finished.

It is not necessary to install anything on your computer to use the DOST web platform. The DOST web platform is accessible online via a web browser, which means that you can access it from any media (desktops, tablets and mobiles) connected to the Internet, without having to install anything.

Yes, the DOST web platform is completely free for 6 months. To benefit from it, you don't have to do anything, it's automatic, once your subscription has been validated, we will start debiting you the monthly payments after 6 months.

The minimum duration of the subscription to the DOST platform is 6 months after validation of the trial period.

Yes, once the minimum period of 6 months has passed, you can cancel your subscription to the DOST platform at any time.

Yes, the DOST platform offers technical support. In case of problem please contact us via our contact form. contact and our technical support will contact you as soon as possible.

Account settings.

To create a new user account, simply click on the following link sign up , and enter all the information requested by the form.

Once your password has been selected, you cannot change it in the DOST web application. But you have the possibility to reset the password using your email. see next question

To reset your user account password, simply click on the following link Forgot your password? , and type your email.

To update your profile information, simply press the edit button to the right of each information.

To deactivate or permanently delete a user account, simply send us a request by email at[email protected]and your user account will be deactivated within 7 days.

Connection and password - Problem connecting to the website.

Having an outdated web browser can still cause connection issues on some websites. To stay safe online you should always use an up-to-date web browser, so take a moment to check if your web browser is up to date and if not, follow the instructions to update your web browser .

Cookies must be enabled/accepted by your browser on virtually all websites that require you to log in. If you don't have cookies enabled, you won't be able to log in to most websites. If you are concerned about privacy issues related to cookies, remember that it is normally considered perfectly acceptable to accept first-party cookies and block third-party cookies. Many browsers also give you the option of blocking cookies as normal, but allowing only a few websites you choose to set cookies.

A lot of websites are very dependent on JavaScript these days, and they won't work without it being enabled. If you're having trouble logging in, it's worth checking that JavaScript is enabled in your browser. If you're concerned about JavaScript running on every website you visit, many browsers allow you to whitelist only the sites that really need it and disable it for everyone else.

Sometimes, for various technical reasons, your browser's cookies and cache for a particular website can get a bit messed up - clearing your cookies and cache can bring you back to a "blank slate" and let you try fresh again. To do this, you can try clearing your cache and cookies. If you don't want to completely erase your browsing history, be sure to read the options carefully and choose only what you want to delete - normally clearing your cache and cookies should be enough to reset your browser.

It's worth a try! Sometimes computers and web browsers are a bit faulty, and just like clearing your cache and cookies, sometimes restarting your computer, phone, or tablet can just refresh it a bit, and fix certain kinds of problems.

Privacy and Security.

All stored and transmitted data is encrypted to protect the privacy of our users' information.

SAS DOST has implemented access controls to ensure that only authorized users have access to the data and features of the web platform.

Users must use a secure username and password to access the DOST platform.

the data stored and processed by the DOST web platform are encrypted to protect their confidentiality.

SAS DOST has data backup processes in place to protect against data loss in the event of a server failure or other incident.

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